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Covid-19 Update

When operting throughout any of the COVID-19 lockdowns, we will always take extra steps to ensure our customer's and staff's safety.

Fyshwick(Canberra) Lockdown

Our Fyshwick store is closed for general shopping and browsing during this period. However, our staff will still be available to accept phone orders and enquiries, as well as facilitate essential contact-free click and collect services. Masks and social distancing are required in store at all times. If you have any questions at all, please do not hesitate to contact us.

GREATER SYDNEY/NSW


In-store:
To comply with NSW health directives, it is a condition of entry to the store that you:
  • Sign in using the QR Code at the entrance
  • You wear a mask at all times whilst in the store
  • You can present a full vaccination certificate to staff upon request

  • If you have any cold and flu symptoms, we ask that you do not enter the store.
    We appreciate that these restrictions may not be viewed favorably by all customers and whilst we respect that everyone has their own opinion and or beliefs, please respect our teams and the position that they are in to ensure compliance with health directives given. We value our teams and will not tolerate poor behavior towards them.
    Customers who are not happy to abide by these directives are welcome to call the store from home and we can support you through no contact shopping methods.

    Deliveries:
    All deliveries will be contact-free. Delivery drivers will not enter customer's homes and will instead deliver to a garage or front door. If this is not suitable for customers, we can rebook for an alterntive day where full service is available.

    Customer Pick Ups:
    All customer pick ups will be contact free. Goods will be dropped in a 'safe-zone' where customers can collect without coming into contact with warehouse staff. Staff and customers are required to wear masks at all collection appointments.   If you have any questions at all, please do not hesitate to contact us.
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