Our care

Product Care Guide

Our hand crafted and natural products are sourced from around the world and designed to last a lifetime, but there are simple steps you can take to minimise any damage or ongoing wear and tear.

General care

Below are some general care tips to help ensure your furniture lasts for years to come:

DO’s

  • Use floor protectors on the base of your furniture (especially for tables & chairs), to protect your flooring from scratches and other damage
  • Always rotate and flip lounge seating cushions regularly to even the wear and to protect from fading
  • Always use coasters, tablecloths, table runners and place mats to protect surfaces from damage and stains
  • All surfaces, materials and finishes need to be maintained with the appropriate care products. See the relevant care instructions further down for more detail
  • Only ever use your furniture for its intended purpose, and in its intended location within your home

DON’Ts

  • Do not drag furniture, always lift, and then move
  • Do not place furniture in direct sunlight. It will cause fading and can cause materials to crack or warp. This includes sunlight through a window
  • Do not sit or rest on the arms of a chair or lounge – they are not designed to support excessive weight
  • Do not allow pets to sit or jump on your furniture
  • Do not place furniture close to heating or air-conditioning vents as it can cause damage and excessive wear
  • Do not stand on stools or chairs – they are not designed to take the full weight of a person