Our care

Product Care Guide

Our hand crafted and natural products are sourced from around the world and designed to last a lifetime, but there are simple steps you can take to minimise any damage or ongoing wear and tear.

Fabric Care

Fabric lounges are easily maintained with regular cleaning and care. There are several products available in store to help with maintenance, including fabric protection and extended warranties. Please see one of our friendly staff members to find out more.

Below are some general tips for fabric care:

 

  • Fabric pilling: Pilling in fabric is the natural result of daily wear and is not considered a fault in the fabric. Pilling can be caused in many ways, including climate, clothing type, pets etc. Fabric pilling is considered normal wear and tear and is not covered under warranty. Pilling can easily be removed with a battery-operated pilling tool available from most haberdashery stores.
  • Vacuum regularly, using a low suction setting to remove dust and dirt
     
  • Take care with clothing such as belts, buckles, rings etc on the fabric as they may scratch or snag
     
  • Take care that pets claws or collars do not snag or scratch the fabric
     
  • Any piece of furniture whether it be a timber, leather or fabric design will fade if in direct sunlight. Try to limit the amount of exposure on your fabric lounge to ensure lasting colour
     
  • In the event of a spill, clean straight away. Carefully soak up the spillage by gently ‘blotting’ with a clean, dry, absorbent cloth. If it stains, consult a professional upholstery cleaning company
     
  • Professional cleaning is recommended approximately every 12 months to keep in good condition
     
  • Do not put newspaper or magazines on your lounge as the ink may transfer
     
  • Do not use household detergents or strong chemicals to clean your upholstery