23 Mar, 2020
To our valued friends,
At Eureka Street Furniture we are proud that we employ over 160 Australians across QLD, NSW and the ACT. We are an Australian family business. We have implemented strict safety procedures to keep our staff and customers safe. We have also drastically reduced our prices to stimulate sales so that we can keep our doors open and our staff employed all whilst adhering to government and health advice. We have also developed some great shopping alternatives discussed below.
We value you our customers, and our staff, and we would like to let you know the action currently in place to ensure you can continue to shop with us with peace of mind.
It our policy that all staff and customers must strictly adhere to social distancing guidelines. We ask that staff and customers stay at least 2 meters apart. The size of our showrooms are listed below and we have listed the total number of people permitted to enter a stores at one time whilst adhering to the governments 1 person per 4 square meter rule. If you would rather shop from home you can utilise our online store, virtual facetime consultations and in home or after hours consultation with one of our stylists are also available. If would like to click and collect this can also be arranged by calling your local store and our staff can bring your item to your car. We respectfully ask that if you feel unwell or have come into contact with someone who is unwell that you do not visit our stores. Our staff reserve the right to ask anyone they feel is unwell or is breaching the social distancing guidelines to leave the store.
Showrooms are being regularly cleaned and disinfected, door handles sanitised, work benches and bathrooms are being cleaned daily. Alongside this, drawer handles, table tops and other high traffic areas are being cleaned more regularly also. Our stores are safe for you our customer to enter and shop as normal. However we do ask that our customers also sanitise their hands when visiting our stores and touching our products.
All staff are adhering to Health Department guidelines. We care for our staff and it is company policy that if someone is unwell, has a fever or comes into contact with someone who is unwell that they don’t come to work. We request that our staff self-test the temperature each day before coming to work. Staff have all been asked not to touch their faces, or cough into their hands. We also ask that staff wash their hands regularly for a minimum of 20 seconds as well as using hand sanitiser throughout the day (or as required).
All product is wiped down with sanitiser before and after each delivery.
We have many products in stock and ready to deliver. It is a great time to buy.
I would like to thank you for you cooperation and ongoing support and loyalty.