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Care Information

Congratulations on your purchase of a Eureka product. When investing in quality furniture from Eureka there are several key things you must do to ensure that your purchase is as amazing as when you first bought it.

Eureka Street furniture is built to last and of very high quality therefore the use of products to keep the leather supple, the timber conditioned and the fabric stain free is vital.

Eureka supplies many products to assist you in keeping your investment pieces in great condition so please come in store and speak to one of our friendly staff members about the right product for you. Below we have provided some handy tips on how to get the best out of your purchase.

General common sense and observance of the below tips should ensure many years of pleasure from your selection from Eureka.

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LEATHER CARE

Leather is a natural material and when it is looked after properly it will maintain its magnificence and beauty for years to come. Many people may think that leather is the hardest material to maintain and keep clean however it is the easiest. Here are some tips:

  • Clean the leather regularly by dusting and vacuuming making sure that all gaps between cushions etc are dirt free as dirt can scratch the surface of the material.
  • Condition the leather regularly with a leather conditioning product taking special attention to areas that get a lot of wear such as arm and head rests that come into contact with skin and hair.
  • Leather products will gradually fade over time if exposed to direct sunlight. Therefore to keep texture and appearance its best, position the leather product away from any source of direct sunlight.
  • Heat damages and dries out leather so be sure to keep your leather away from any heat source.
  • Do not use any household cleaners as these will damage the finish on the leather and are not designed specifically for leather cleaning. Only use leather products and even test these on a hidden area. 
  • If your leather gets a spill on it, blot rather than rub the liquid. If it stains, consult a professional upholstery cleaning company.
  • Keep any sharp or abrasive objects away from the leather as it may scratch and damage it.

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TIMBER CARE

Our old-fashioned quality construction means you will enjoy many happy years from your furniture. Solid timber products have stood the test of time for the best all-round reliability of any furniture. To retain the look and character there are some simple steps to follow:

  • To polish the timber, apply sparingly, a fine, light, silicone-free furniture oil and polish in the direction of the grain. Follow the manufacturer’s instructions on the label.
  • Never use a furniture polish containing silicone. Check the label!! (A well known general-purpose pressure-pak spray advertises its suitability for furniture use but the silicone content will quickly destroy the lacquer.) 
  • Furniture wax is especially helpful for recycled timber furniture and should be applied every 3 to 6 months. Follow the manufacturer’s instructions on the tin. 
  • Any spills should be immediately removed with a slightly damp cloth to prevent damage to the coating. Beware of porous objects like pottery vases standing for long periods on tables; water can seep through to the table and sit there unnoticed. 
  • Timber surfaces and coatings are not heat proof. Use heat-resistant coasters and place mats. 
  • Some hand-thrown ceramic mugs have a base like sandpaper. Place a coaster under these items.
  • Slide retractable doors straight out (ie 90 degrees to the front) before attempting to shut, and open fully before retracting straight in.
  • Timber surfaces are light sensitive. Do not place in direct sunlight or leave coasters or decorator items in place for weeks at a time. Open extension tables periodically so the leaf gets a regular amount of light.
  • Timber products are sensitive to humidity. Take care not to place directly under heating or air-conditioning ducts, or too near to open fires.
  • Teak timber is rich with natural oils and, in some rare cases, can mark flooring. If in doubt place a plastic barrier between the teak and the carpet.
  • Clean marble tops with Windex or similar product. Use only products that do not contain silicone.

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FABRIC CARE

Fabric lounges can be easily maintained with regular cleaning and care. There are several products available in store to help with maintenance as well as a service that we provide using Scotch Guard to protect the fabric. Please see one of our friendly staff members to find out more. Here are some general tips:

  • Vacuum regularly using a low suction setting to remove dust and dirt which can damage the fabric fibres.
  • Professional cleaning is still recommended approx every 12 months to keep in good condition.
  • Take care with clothing such as belts, buckles, rings etc on the fabric as they may scratch or snag.
  • Take care that pets claws or collars don’t snag or scratch the fabric.
  • Any piece of furniture whether it be a timber, leather or fabric design will fade if in direct sunlight. Try to limit the amount of exposure on your fabric lounge to ensure lasting colour.
  • Try to avoid spills, if one does occur, blot with a damp cloth do not wipe or rub.

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CANDLE SAFETY

Candle fires account for 2.4% of all fires and result in 6% of total injuries from fires and 3% of all fatalities from fires. The National Fire Incident Reporting System (NFIRS) reports candle fire incidents occur most often in the bedroom (45.2%), then in the family room (17.5%) and the bathroom (11.2%). The kitchen accounts for 6.3% of candle fire incidents. NFIRS also reports that the materials most often ignited by candles are cabinetry (9.4%); bedding (blankets, sheets, comforters, etc.) (7.7%); curtains and drapery (7.2%); mattresses & pillows (5.5%).

85 percent of candle fires could be avoided if consumers followed three basic safety rules:  

  1. Never leave a burning candle unattended.
  2. Never burn a candle on or near anything that might catch fire.
  3. Keep candles out of the reach of children and pets.

Proper Candle Burning

Before lighting

  1. Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring.
  2. Burn candles in a well-ventilated room.
  3. Place the candleholder on a stable, heat-resistant surface.
  4. Keep the wax pool clear of wick trimmings, matches and debris at all times.
  5. Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, and sooting.
  6. Follow recommended burn times. This will ensure excessive heat build up.

While burning

  1. Never touch or move a burning candle. Never move a votive or container candle when the wax is liquefied.
  2. Don't burn a candle all the way down. For a margin of safety, discontinue burning a candle when 10% of the wax is left.
  3. Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
  4. Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.

When extinguishing

  1. Use a candle snuffer to extinguish a candle. It's the safest way to prevent hot wax from splattering.
  2. Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
  3. Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
  4. Don't touch or move the candle until it has completely cooled.


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